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FixUpp: web and mobile UI/UX for a multi-location phone repair centre

Responsive UI/UX design for a phone and gadget repair business, built around an instant quote tool, a store locator and clear repair categories.

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FixUpp homepage design on desktop and mobile: hero, instant quote tool, repair categories and smartphone issues
Case study

FixUpp Phone Repair Centre

Responsive UI/UX design for a phone and gadget repair business, built around an instant quote tool, a store locator and clear repair categories.

Focus
UI/UX design, Responsive design, UX research

Services used

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Overview

FixUpp repairs phones, iPads, MacBooks, laptops, Apple Watches and game consoles across several store locations in Victoria, Australia. AgenCoder designed the UI/UX for its web and mobile interfaces.

The challenge

Customers needed to find the right repair, see a price and choose a nearby store quickly, on whatever device they were using, without friction.

Solution & strategy

  • A responsive layout system that keeps the design consistent across desktop and mobile.
  • An instant quote flow: choose category, manufacturer and device, then view the quote.
  • Clear repair categories and a common-issues section so customers can identify their problem at a glance.
  • A store locator with location cards, addresses, phone numbers and a single 'Select' action.
  • Trust-building sections: customer reviews, FAQs, recent blog posts and the team story.

What we delivered

The result is a consistent design system across web and mobile, with short, clear paths from the homepage to a quote and from a quote to the nearest store.

  • Desktop and mobile designs for the full homepage.
  • Instant quote, repair category and smartphone-issue components.
  • Store locator cards with responsive carousels.
  • FAQ, reviews, blog and footer patterns reusable across the platform.

Design gallery

FixUpp homepage design on desktop and mobile: hero, instant quote tool, repair categories and smartphone issues
Homepage: hero, instant quote and repair categories (desktop and mobile).
FixUpp design: smartphone issues, benefits, about section, store locations and FAQs on desktop and mobile
Repair issues, store locator and FAQs.
FixUpp design: FAQ accordion, customer reviews, recent blogs and footer on desktop and mobile
Reviews, blog and footer.
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